Dalma pet insurance

What is Dalma

Dalma is a leading pet insurance provider that focuses on offering comprehensive and customizable coverage for dogs and cats. The company was founded with the mission of supporting pet owners by providing financial security and peace of mind when it comes to their beloved pets’ health. Originating in France, Dalma has quickly grown to become a trusted name in the pet insurance industry, combining innovation with a strong customer-first philosophy.

Dalma’s story began with a simple yet powerful idea: ensuring that every pet owner has access to affordable, transparent, and effective healthcare solutions for their furry companions. Recognizing the emotional and financial stress that unexpected pet medical expenses can cause, the founders aimed to bridge the gap by creating insurance solutions tailored to the real needs of pet owners.

Dalma stands out in the market for its user-friendly digital platform, which allows customers to manage their insurance policies effortlessly. The company’s emphasis on clear communication, quick claims processing, and personalized options has positioned it as a pioneer in modern pet insurance.

What types of insurances does Dalma offer?

Dalma offers two primary types of pet insurance designed to cover a wide range of health-related expenses:

  1. Surgical Insurance: This insurance is specifically tailored to cover costs arising from surgeries due to accidents or illnesses. Whether it’s an emergency operation after an unforeseen injury or a scheduled surgery for a medical condition, this plan ensures that pet owners don’t have to face the financial burden alone. It includes pre- and post-operative care, hospitalization costs, and necessary medications related to surgery.

  2. Comprehensive Medical Insurance: Beyond surgical costs, this plan provides coverage for everyday healthcare needs. It includes consultations, diagnostic tests, vaccinations, and even alternative therapies like acupuncture. This all-inclusive approach ensures that pets receive the care they need at every stage of life, from preventive care to treatment for chronic conditions.

These insurances are part of the dog insurances and cat insurances. Dalma does not offer any other pet insurances.

What is covered in Dalma’s insurance plans?

Dalma’s insurance policies are designed to provide extensive coverage while maintaining clarity on exclusions. Below is a detailed breakdown of what is covered and what is not:

Covered Not covered
Veterinary consultations and fees Pre-existing conditions
Surgical procedures Costs incurred during the waiting period
Hospitalization expenses Congenital and hereditary disorders (specific conditions may apply)
Diagnostic tests (e.g., X-rays, blood tests) Experimental treatments
Prescription medications Non-essential cosmetic procedures
Emergency care for accidents Breeding-related expenses
Alternative treatments (e.g., homeopathy, physiotherapy) Behavioral therapy unless specified in the policy
Preventive care (e.g., vaccinations, deworming, spaying/neutering) Food and dietary supplements

Note: Coverage specifics may vary depending on the selected plan and additional options chosen.

Dalma reviews

Linda Metzlar
Linda Metzlar
@Lindametzlar
Vorig jaar deze verzekering afgesloten en ik ben heel erg blij dat ik dit heb gedaan. Ik heb het extra pakket en indienen van declaraties gaat heel makkelijk. Ze worden ook snel afgehandeld. Eind januari moest mijn Ragdoll met spoed worden geholpen bij de dierenarts na diagnose van een bottumor in één van zijn achterpoten. Zeer goed geholpen door Aegon en ondanks de korte verzekeringsduur werd de nota voor 90% vergoed. Erg blij met deze verzerkering, ik en Mawís blijven verzekerd zolang hij mag leven 🙂
Frank Hulshof
Frank Hulshof
@Frankhulshof
Blij dat we verzekering bij Aegon hebben genomen! Wij hebben een Maine Coon (Jack). Een prachtige raskat, maar raskatten kunnen nog wel eens wat kosten. Dus hebben we besloten een verzekering bij Aegon af te sluiten. Jack had nog nooit wat gehad, tot laatst. Een blaasontsteking die niet snel wegging. Dus we hebben helaas heel wat dierenarts bezoekjes moeten doen. En dus een aantal declaraties richting Aegon. Wat we erg vervelend vonden. En we waren benieuwd hoe Eagon zou reageren. Maar ze deden niet moeilijk en er werd elke keer tot vergoeding overgegaan.
Lotte Bögels
Lotte Bögels
@Lottebogels
Prima. Net als elke verzekering wel goed de polisvoorwaarden lezen zodat je niet voor verrassingen komt te staan. Ik moet zelf bijna elke 2 maanden naar de DA en krijg altijd binnen acceptabele tijd een reactie op mijn declaraties en vragen.
Casper Greeven
Casper Greeven
@Caspergreeven
Helaas hebben we al een aantal keer gebruik moeten maken van de verzekering, maar daarbij verliep uitbetaling declaratie gelukkig telkens binnen twee weken. Ook de optie tot gedeeltelijke vergoeding sterilisatie bij afsluiten van een verzekering voor de lange termijn is fijn. Wij zijn tevreden.
Bas van Beenderen
Bas van Beenderen
@Basvanbeenderen
Helaas al gebruik moeten maken van de dierenverzekering. Alle Declaraties zijn netjes afgehandeld die ingediend zijn. Wel is de doorlooptijd voor sommige declaraties wat langer maar worden uiteindelijk wel netjes uitbetaald.

Why choose Dalma pet insurance?

Dalma stands out as a top choice for pet insurance because of its unwavering commitment to simplifying pet healthcare for owners while prioritizing the well-being of their furry companions. With Dalma, you’re not just purchasing insurance—you’re investing in peace of mind. The company offers unparalleled flexibility, allowing you to tailor your policy to suit your pet’s specific needs and your budget.

Dalma’s transparent pricing, fast claims processing (often within 48 hours), and customer-centric approach ensure a hassle-free experience. Plus, Dalma’s comprehensive coverage, which includes both routine and emergency care, ensures that your pet receives the best possible treatment, no matter what life throws at you.

Choosing Dalma means choosing reliability, affordability, and a partner that truly understands the unique bond between you and your pet.

Frequently asked questions about Dalma pet insurances

View answers to the most frequently asked questions about Dalma pet insurances here.

There is a waiting period of:

  • 14 days for surgical coverage (2 days in case of an accident)
  • 30 days for medical treatments (2 days in case of an accident)
  • 12 months for treatment of breed-specific conditions

Yes, pets must be between 2 months and 9 years old to qualify for a new policy. Once insured, coverage remains valid for the pet’s lifetime.

Yes, Dalma provides a “pack discount” of 15% for insuring multiple pets under the same account.

You can easily get a personalized quote and purchase insurance within minutes via Dalma’s website or mobile app.

Dalma prides itself on fast claims processing, often reimbursing approved claims within 48 hours of submission.